- Do you have Motorola batteries?
- Batteries?
- Yes. My cell’s battery is too weak, it can’t last a whole day.
- What is the model?
- This one.
- But this cell phone is not that old…
- Yes! Those batteries don’t last a single day!
- Why don’t you buy a new cell phone?
- Why? My cell is working perfectly. It’s just the battery that doesn’t work.
- Look, I don’t even have this kind of battery here, to sell.
- So, take it from a new cell phone.
- I can’t. You have to buy the whole cell.
- Where do I find only the battery?
- It’s complicated…
- What do you mean by that?
- That it is easier for you to change your phone.
- Wow, that’s amazing: a salesman trying to push me a completely unnecessary sale!
- I know it looks like salesman bullshit… But I’ll show you it’s true. Give me your SSN for me to check how many points you have to redeem.
- Can I buy a new battery with them?
- In theory, yes, you could, but they stopped sending single batteries here. Nobody buys them. It’s a lot cheaper to change the whole phone. Look: you have 943 points to redeem. You can take an excellent phone with those points, with digital camera, mp3, video recorder…
- But a battery, that’s what I need…?
- No. This battery used to cost R$199 last time I received it, some months ago.
- That’s expansive!
- Didn’t I tell you?
- What if I take it to the service assistant?
- They’ll charge you that at least. Because you can’t fix a battery, you have to change it. It runs out.
- But my phone isn’t 2 years old!
- Yes. But this is made not to last, for you to, in a few months, want to change. And, tell me, only a stupid person would prefer an old phone when you can take a brand new one for free.

Read original post in portuguese (blog Guindaste): A Otária